Annual Maintenance Contract (AMC)
Magnus offers comprehensive Annual Maintenance Contracts (AMC) for all the products we install, ensuring long-term performance, reliability, and efficiency across your technology solutions. Our AMC services provide regular maintenance, troubleshooting, and upgrades, giving you peace of mind while extending the life of your systems.
Key Benefits of Magnus AMC:
Regular Preventive Maintenance
We conduct scheduled inspections and maintenance of all installed systems, including automation, security solutions, office products, and more, ensuring optimal performance at all times.24/7 Technical Support
Access round-the-clock technical support to resolve issues quickly, minimizing downtime and ensuring seamless operations for your business.Timely Repairs and Replacements
Our AMC includes repairs, part replacements, and system upgrades, ensuring your equipment remains up-to-date with the latest technologies.Cost Savings
With an AMC, you save on emergency repairs and costly system replacements. Regular maintenance helps avoid major failures, making it a more cost-effective solution.Tailored Services
Each AMC is customized to meet the specific needs of your systems and the scale of your business, ensuring maximum efficiency and coverage for all products.Minimize Downtime
Our proactive approach prevents costly downtimes by addressing potential issues before they become critical problems. This ensures that your systems are always functioning smoothly.System Upgrades
Keep your equipment current with software and firmware updates, ensuring compatibility with new technologies and platforms, and boosting performance.
Products Covered Under Magnus AMC:
- Automation Systems: Smart lighting, climate control, and industrial machinery automation.
- Security Solutions: CCTV cameras, access control systems, alarm systems, and more.
- Office Products: Printers, scanners, copiers, shredders, and digital duplicators.
- Educational Products: Smart classrooms, interactive whiteboards, and LMS setups.
- Video Conferencing Systems: HD video systems, integrated solutions, and remote conferencing.
What’s Included in Our AMC Services:
- On-site maintenance and inspections
- Troubleshooting and technical assistance
- Equipment repairs and part replacements
- Software updates and system upgrades
- Remote support for minor issues
- Preventive maintenance to ensure peak performance
With Magnus’ AMC, you ensure that your technology solutions remain in top condition, providing uninterrupted service and helping your business maintain a competitive edge.
Contact Us Today to Learn More About Our AMC Services!
Get in touch with Magnus to discuss how our AMC can keep your systems running smoothly and extend the lifespan of your technology products!
Frequently asked questions
1. What is included in the Annual Maintenance Contract (AMC)?
Our AMC includes regular inspections, preventive maintenance, system repairs, upgrades, software updates, and technical support. We ensure all installed systems—be it automation, security solutions, office equipment, or video conferencing systems—are running optimally.
2.Is the AMC service available for all the products installed by Magnus?
Yes, Magnus offers AMC services for all the products we install, including automation systems, security solutions (CCTV, access control, alarms), office products (printers, scanners), video conferencing systems, and educational products.
3. How often is the maintenance performed under AMC?
We schedule preventive maintenance visits regularly, usually once every 3-6 months, depending on the specific equipment and contract terms. We ensure that all issues are addressed before they affect your operations.
4What happens if something breaks down between the scheduled maintenance visits?
If any product or system breaks down between maintenance visits, you can contact our support team for immediate assistance. Magnus provides 24/7 technical support to address emergency situations and resolve issues promptly.